FAQ

Shipping & Handling
Shipping (and Handling) is calculated by weight. International orders are calculated and shipped by USPS. Orders are shipped within 2 business days from Selvedge Studio in Montana. If there is a problem with your order, you will be contacted by email.

Return Policy 
The return policy of Selvedge Studio is limited, but strives to ensure a satisfied customer. If you item has been damaged in the mail please let us know right away so we can make it right!

Coupon Codes
    To use a coupon code:
    • Put items into your shopping cart. When you are ready to check out click in the cart button at the upper right corner. After you see your cart and make any adjustments click the check out button. Enter your contact information, or sign in now if you have shopped with us before. choose a saved address or enter a new shipping address. NOW you see the area to enter your discount code! Enter the code and click the apply button. Email or call us if you have questions!
      Privacy Policy Statement
      This is the web site of Selvedge Studio.
      Our postal address is 
      1001 S 4th St W
      #2
      Missoula, MT 59801
      We can be reached via e-mail at info@selvedgestudio.com
      For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible).  We collect the domain name and e-mail address (where possible) of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings to our chat areas, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, information volunteered by the consumer, such as survey information and/or site registrations, name and address, telephone number, fax number, payment information (e.g., credit card number and billing address).
      The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to notify consumers about updates to our Web site, used by us to contact consumers for marketing purposes, disclosed when legally required to do so, at the request of governmental authorities conducting an investigation, to verify or enforce compliance with the policies governing our Website and applicable laws or to protect against misuse or unauthorized use of our Website.  With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit.
      If you do not want to receive e-mails from us in the future, please let us know by sending us an e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.
      If you supply us with your postal address on-line you will only receive the information for which you provided us your address.  If you do not wish for us to contact you, you can be removed from our contacts by calling us at the number provided above, e-mailing us at the above address, or writing to us at the above address.
      Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line.
      With respect to Ad Servers: We do not partner with or have special relationships with any ad server companies.  
      From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice.  If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses, we will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses.  If you are concerned about how your information is used, you should check back at our Web site periodically.
      Customers may prevent their information from being used for purposes other than those for which it was originally collected by e-mailing us at the above address, calling us at the above telephone number, or writing to us at the above address.
      Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them, financial information (e.g., credit card account information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .  Consumers can access this information by e-mail us at the above address, write to us at the above address, or writing to us at the above address.
      Upon request we offer visitors the ability to have inaccuracies corrected in contact information, financial information, unique identifiers, transaction information.  Consumers can have this information corrected by sending us e-mail at the above address, calling us at the above telephone number, or writing to us at the above address.
      With respect to security: When we transfer and receive certain types of sensitive information such as financial or health information, we redirect visitors to a secure server and will notify visitors through a pop-up screen on our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.  If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, or contact your state or local consumer protection office.

      Don’t see your particular question? Feel free to contact us!
      info@selvedgestudio.com 

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